Water & Sewer - Osceola, Wisconsin

Water & Sewer

Municipal Water and Sewer
The Osceola municipal water infrastructure ensures clean, safe water for approximately 1,100 users. The staff responsible for municipal water regularly attends training workshops and maintains annual certifications in order to continue providing customers with professional, responsive service and safe, quality drinking water at a reasonable price.

Water & Sewer Billings
Water and Sewer bills are sent out quarterly. For service (moving into or out of a residence) or questions, please contact the Village offices at 715-294-3498.
Fee: There is a $45.00 administration fee for new owners/renters for setting up a new account.

Payment options
As part of our commitment to provide citizens with efficient, convenient service, the Village has partnered with Payment Service Network, Inc. to help you manage your water/sewer bill. You can view your balance and set up payment at https://www.PaymentServiceNetwork.com/login.asp?acc=RT23101

Payment Services Network, the service provider, charges a convenience fee of 3 % (+ .50 if under $100.00) for payment processing.

Water Rates for primary meter: (per quarter) – (effective 4th Quarter 2019)
5/8 inch meter – $24.00
3/4 inch meter – $24.00
1 inch meter – $60.00
1 1/4 inch meter – $78.00
1 1/2 inch meter – $99.00
2 inch meter – $162.00
3 inch meter – $273.00
4 inch meter – $330.00
6 inch meter – $411.00
8 inch meter – $510.00
10 inch meter – $699.00
12 inch meter – $906.00

Residential Outdoor use Water Meter is $12.00 Per Quarter

Water Volume Charge: (per quarter) – (effective 01/01/2018)
First 4,000 cubic feet used each quarter $3.62 per 100 cf
Next 26,000 cubic feet used each quarter $2.72 per 100 cf
Over 30,000 cubic feet used each quarter $ 1.64 per 100 cf
100 cubic feet =748 gallons

Sewer Rates for primary meter: (per quarter) – (effective 4/1/2023)

5/8 inch meter – $40.00
3/4 inch meter – $40.00
1 inch meter – $56.00
1 1/4 inch meter – $64.00
1 1/2 inch meter – $72.00
2 inch meter – $116.00
3 inch meter – $440.00
4 inch meter – $560.00

Sewer Rates – All Users: (per quarter) – (effective 4/1/2023)
Charge per 100 cubic feet $10.75

Water System Maintenance
Water main flushing takes place two times each year, once in the spring, once in the fall. Specific dates will be posted in the Osceola Sun and will be emailed to interested parties subscribing to the Keep Me Informed section on the home page of this website.

Frequently Asked Questions about Osceola’s Water Supply
1. Where does Osceola’s water come from?
The source of Osceola’s drinking water is ground water. The Village has 2 wells that bring water up from over 400′ below the ground. The Village has the capacity to pump close to 2,000 gallons per minute from the two wells combined.

2. How safe is Osceola’s drinking water?
The Village continually monitors the drinking water for the presence of contaminants and annually submits a report on the monitoring and results. The Consumer Confidence Report for 2022 is available under Departments/Utilities/ Consumer Confidence Report in pdf format. Chlorine (which eliminates bacteria) is added to the water to ensure it is safe to drink. The levels of all other minerals in the water are below maximum EPA standards for safe drinking water.

3. Why is the water sometimes “discolored” or “smelly”?
Most water quality complaints are related to the maintenance of hot water tanks. Hot water tanks contain an anode that is designed to corrode in order to prevent the inside of the tank from corroding. When the usage of hot water is low, the anodes will react with the water and leave deposits on the inside of the water tank. Manufacturers of hot water heaters recommend that tanks be drained periodically to minimize the accumulation of these deposits.

During construction projects or during the semiannual hydrant flushing program the cold water supply sometimes becomes discolored. The best approach is to run the water for a period of time to get the flow to clear. This strategy is particularly appropriate if you have been away for home for any length of time.

Quality on Tap
Outdoor Use Water Meter Application
Utility Payment Agreement
Sewer Credit Policy

Top Tips For Water Conservation

· Fix leaky faucets and plumbing joints.

· Don’t run the hose while washing your car. Use a bucket of water and a quick hose rinse at the end.

· Install water-saving shower heads or flow restrictors.

· Run only full loads in the washing machine and dishwasher.

· Shorten your showers.

· Use a broom instead of a hose to clean driveways and sidewalks.

· Capture tap water. While you wait for hot water to come down the pipes, catch the flow in a watering can to use later on house plants or your garden.

· Water your lawn only when it needs it. Water during the cool parts of the day. Early morning is better than dusk since it helps prevent the growth of fungus.

· Avoid watering your sidewalks, driveway or gutter. Adjust your sprinklers so that water lands on your lawn or garden where it belongs.

· Add a layer of mulch around trees and plants; mulch slows down evaporation.

· If you have a pool, a pool cover reduces evaporation. It will also keep your pool cleaner and reduce the need to add chemicals.

· Avoid watering the lawn on windy days because wind causes quicker water evaporation.

· Set lawn mower blades one notch higher. Longer grass means less evaporation.

· Drive your car on the lawn to wash it. Rinse water can help water the grass.

· Ask the kids not to play with the garden hose. If you allow your children to play in the sprinklers, make sure it’s only when you’re watering the yard.

Fun Water Facts

1. The amount of water on Earth has remained the same for two billion years.

2. Water consists of three atoms: 2 hydrogen atoms and an oxygen atom that are bonded together with electrical charges.

3. Water moves around the Earth in a water cycle that has five parts: evaporation, condensation, precipitation, infiltration and surface run off.

4. In a 100 year period, a water molecule spends 98 years in the ocean, 20 months as ice, about 2 weeks in lakes and rivers and less than a week in the atmosphere.

5. Water is the only substance that is found naturally on earth in three forms: liquid, gas, solid.

6. Frozen water is 9% lighter than water which is why ice floats on water.

7. Oceans store 97% of the earth’s water, 2% of which is frozen.

8. 80% of the earth’s water is surface water. The other 20% is either ground water or atmospheric water vapor.

9. Over 90% of the earth’s supply of fresh water is located in Antarctica.

10. Approximately 66% of the human body consists of water. Water exists within all of our organs and is transported through the body to assist physical functions.

11. Water leaves the stomach five minutes after consumption.

12. Two thirds of the water used in a home is used in the bathroom.

13. Bottled water can be up to 1000 times more expensive than tap water and it may not be as safe.

14. Today, drinking water meets over a hundred different standards for drinking water quality.

15. Most of the world’s people must walk at least 3 hours to fetch water.

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